Our unique ingredient
IN ORDER TO GIVE YOU WHAT YOU WANT, WE LIKE TO GET TO KNOW YOU, YOUR BUSINESS AND YOUR PEOPLE, SO WE CAN THEN RELATE THAT KNOWLEDGE TO OUR LEARNINGS FROM THE PAST 70 YEARS AND DELIVER WHAT’S RIGHT FOR YOU AND YOUR BUSINESS.
We believe that insight and research is the lifeblood of innovation and by listening and reacting to what our customers want, it allows us to make constant improvements to the service we provide.
We also keep you up to date with what’s going on in the industry, through our unparalleled access to market-leading industry insight and knowledge, such as IGD, Allegra, YouGov and Mintel. We blend that with feedback from our extensive regular customer surveys (over 25,000 face to face, completed last year alone). This helps us maintain industry leadership, by spotting trends and opportunities as they arise.
We’re driven by a thirst for real knowledge and conduct a market-leading trend survey, ‘Eating at Work,’ which now incorporates a selection of European countries to provide an international viewpoint.
It’s a simple formula; combining research insight with new ideas and best practice makes your foodservice operation more successful, through happy customers who just keep coming back for more and are generally happy to spend a little bit more.