FOR ITS ADMIRERS, THE LONDON UNDERGROUND MAP IS BEAUTIFUL IN ITS SIMPLICITY AND CLARITY — I COULD STARE AT IT FOR HOURS. MANY PEOPLE DON'T REALISE THAT THE MAP IS A TOUCH OFF-BEAM WHEN IT COMES TO GEOGRAPHICAL ACCURACY, BUT IT DOESN'T MATTER — WHAT'S IMPORTANT IS THAT, AS A TOOL FOR GETTING PEOPLE FROM A TO B, THE TUBE MAP IS PEERLESS.
The map’s simplicity obscures the complexity of the Underground, which is an extraordinary feat of engineering. Yet for the average Tube traveller, the most demanding part of the exercise is managing to squeeze into a carriage already filled with an entire nation state’s worth of people or figuring out the meaning of that morning’s Poem on the Underground.
As a Tube customer, we don’t really care about the gargantuan operation going on around us, out of sight — the thousands of cubic litres of gasoline, the maintenance, the waste generated and recycled, the maximum number of trains allowed during scheduled peak period service... None of this matters, until something goes wrong.
Only when something goes wrong do we sit up and take notice.
At Eurest our health and safety profile operates in the same way. Every aspect of our customers’ experience is underpinned by an all-encompassing health and safety operation that the user is unaware of. They don’t have to be because we look after all of that behind the scenes.
For us, health and safety isn’t just about ticking boxes, although our compliance and accreditation record is rigorously tested across our business. It’s about a health and safety ethos that runs throughout our entire operation; we also believe in a strong culture of safety leadership.
So next time you take a ride on the Tube, take a moment to think about all the ways in which you are being looked after — you know where you’re going and where you have to change trains; your train, while crowded, has light and heat (too much heat many would say); and despite being hundreds of feet underground, your safety is a priority.
And looking at that beautiful map of the London Underground, who’d have thought that there’s so much going on behind the scenes to get you and millions of others from A to B?
Transport for London (n.d.) Facts and Figures [online] http://www.tfl.gov.uk/corporate/modesoftransport/londonunderground/1608#facts (Accessed 28 February 2013).